Terms of Use – Simply-Treatments

Last updated: 03-Mar- 2023

These Terms of Use (“Terms”) are a contract between you and Association of Simply Treatments and its subsidiaries (“ASTs”, “we” or “us”, and “ ours”） and govern your access to and use of any ASTs’ Website, or content (the “Website”) or any “Services” and “Products” listed and operated by registered and verified Vendors (“Vendors”)or Vendors(“Vendors”) in Beauty, Traditional Chinese Medicine, Massage, Harley Street Medical industry and other third parties through ASTs Platform (“Platform”).

Changes to these Terms will be notified via posting on the Website (or other written notice to you). Please read These Terms of Use carefully before you complete any transactions via this Website, as “These Terms of Use” will apply to your transaction. We recommend that you print a copy of these Terms of Use for future reference.

1. Defined Terms

Products:Bookable products, virtual products and digital products were listed on our Website.
1.2 Services: Services before or after Products were paid.

1.3 Users : Anyone use our Website.
1.3.1Vistors: Read through our Website to get some ideas without registration an account.
1.3.2 Individual Customers: People who sign up an account with us for paying listed Services and Products as individuals.
1.3.3 Organization Customers: People who sign up an account with us for paying listed Services and Products as Organization.

1.3.4 Individual Vendor: Vendors who want to join us and list their Services and Products as individuals.
1.3.5 Organisation Vendor: Vendors who want to join us and list their Services and Products as organisation.

1.3.6 Vendor Memberships: Any Vendors or/and Vendors who registered with us have to provide us related level3 above qualification within RQF or/and EQF , professional indemnify& public liability insurance certificate,valid first aid training certificate, Industrial Waste Control Contract and agree to obey Code of Safe Practice and Code of Professional Conduct of ASTs.

1.3.7 Customer Memberships: People who paid for receiving better Services.

1.3.8 Featured Vendors: Vendors who paid for listings as featured.

1.3.9 Acceptance of Terms. By accessing and/or using the Website, or clicking any links or button to indicate your consent, you accept and agree to be bound by these Terms, just as if you had agreed to these Terms in writing. If you do not agree to these Terms, do not use the Website.

1.3.10.Amendment of Terms. ASTs may amend the Terms from time to time. Unless we provide a delayed effective date, all amendments will be effective upon posting of such updated Terms. Your continued access to or use of the Website after such posting constitutes your consent to be bound by the Terms, as amended. When you use our services you need to check the “last updated” date displayed at the top of this Terms of Use.We recommend that you print a copy of these Terms of Use for future reference.

1.3.11Additional Terms. In addition to these Terms, certain plans, offers, products, services, elements or features may also be subject to additional terms, conditions guidelines or rules which may be posted, communicated or modified by us or applicable third parties at any time. Your use of any such plan, offer, product, service, element or feature is subject to those additional terms and conditions, which are hereby incorporated by reference into the Terms, provided that in the event of any conflict between such additional terms and the Terms, the Terms shall control. The ASTs’ Privacy Policy is hereby incorporated by reference.

1.3.12 Privacy Policy

Privacy Policy

1.3.13 Cookie Policy

Cookie Policy

2. ASTs Platform

2.1 ASTs Platform.

Our Website and Services act as a platform for Customers (Individuals or/and Organizational) to find, book and receive a wide range of listed Services or Products which are offered and operated by registered and verified Vendors(Individuals or/and Organizational) or/and Vendors (Individuals or/and Organizational) in Beauty, Traditional Chinese Medicine, Massage, Harley Street IVF, Medical industry and other third parties through our website (“Website”). We also have Uni-balance Chinese Health Care Simply Treatments Association in China Beijing.Both companies operate all around the world.

However, ASTs does not guarantee or warrant, and makes no representations regarding the reliability, quality or suitability of such Vendors(Individuals or/and Organizational) or/and Vendors (Individuals or/and Organizational). When interacting with such Vendors(Individuals or/and Organizational) or/and Vendors (Individuals or/and Organizational) you should exercise caution and common sense to protect your personal safety and property, just as you would when interacting with other persons who are unknown to you. As we only verified them by the documentation they submitted to us and Vendors(Individuals or/and Organizational) or/and Vendors (Individuals or/and Organizational) hold their own professional indemnify& public liability insurance against the potential claims.

In the meanwhile, ASTs does not guarantee or warrant, and makes no representations regarding the reliability of Customers (Individuals or/and Organizational).When interacting with such Customers (Individuals or/and Organizational), especially when you registered as Vendors(Individuals or/and Organizational) or/and Vendors (Individuals or/and Organizational) and like to offer home visit Services,you should exercise caution and common sense to protect your personal safety and property, just as you would when interacting with other persons who are unknown to you. As we only have limited and minimum personal information about the Customers (Individuals or/and Organizational).

Our responsibility is (if any ) limited to full refunds since we are not proving any services.

2.2 Subscription Options.

There are a number of ways to participate in ASTs, such as various subscription plans, promotional plans, and non-subscription purchases. These options consist of different Services and features and may be subject to additional and differing conditions, prices, policies and limitations. We reserve the right to modify, terminate or otherwise amend our offered options and plans at any time in our discretion. From time to time we may permit non-subscribers to access certain services, content or features for a cost or at no cost. ASTs makes no commitment on the quantity, availability, type or frequency at which such services, content and features will be available to non-subscribers and may modify, discontinue, remove or suspend access at any time and for any reason in our sole discretion.

2.3 Subscription Plans.

To enjoy full access to the Website and Classes, you need to sign up for a subscription. A subscription starts on the date that you sign up for a subscription and submit payment via a valid Payment Method (defined below) or reactivate a pre-existing subscription. Unless we otherwise communicate a different time period to you at the time of sign up or otherwise , each billing cycle is one month in length (a “Subscription Cycle”). Your ASTs subscription automatically renews each month, and we will automatically bill the monthly subscription fee to your Payment Method each month, until your subscription is cancelled or terminated. For example, if you purchase your ASTs subscription on June5, your subscription will automatically renew on July 5 (as further explained in “Subscription Cycles,” below). You must provide us with a current, valid, accepted method of payment (“Payment Method”). We may update the accepted methods from time to times. If you add a subscription to your base subscription or if you upgrade or downgrade to a different subscription, all such subscriptions will be governed by these Terms and will continue indefinitely until canceled or terminated.

2.4 Use of Coupon.

Coupon have no cash value or any other value outside of the ASTs Platform and are not redeemable for cash. For avoidance of doubt, the Coupons do not operate or serve as stored value facilities in any way. You may not transfer, trade, gift or otherwise exchange ASTs Coupons.

2.5 Availability and Allocation. ASTs does not guarantee the availability of particular Venues, locations, services, experiences, content, or other features, and availability may change over time and at any time (including during the service of any given Subscription Cycle). The type, quantity, credits, allocation and availability of services, and other inventory offered, are determined by ASTs in its sole discretion. ASTs takes certain steps to release, promote and otherwise make available spots and inventory at varying times and in an ongoing and evolving way.

2.6 Digital Service. ASTs may allow you to access to a variety of audio or video digital Courses from your computer or mobile device, via live stream and/or on demand. To access these digital Services, you need to comply with certain technical and hardware requirements. Additionally, your profile information may appear on our Website and be viewable by other ASTs Users. If you do not want your profile picture or username to be seen by other ASTs Users, don’t include any identifying information in your profile, or go to your settings to change it.

2.7 Non-Subscription Purchases. ASTs may permit you to purchase certain products or Service through the Website, in addition to your subscription or without having a subscription. You acknowledge and agree that these Terms apply to any such purchase you make, and you will be responsible to pay the applicable fees, which may change at any time.

2.8 Use of ASTs. Your ASTs account is personal to you and you agree not to create more than one account. You cannot transfer Credits to third parties or allow third parties to use your ASTs account, including other ASTs users. You must not use or exploit the Website and/or Service for commercial purposes. To use your ASTs membership you must have access to the Internet. We continually update and test various aspects of the ASTs Platform. We reserve the right to, and by using our the Website and/or Services you agree that we may, include you in or exclude you from these test without notice. You understand and agree that ASTs may take actions we deem reasonably necessary to prevent fraud and abuse.

You agree that the information you provide to ASTs at sign up and at all other times will be true, accurate, current, and complete and that you will keep this information accurate and up-to-date at all times. When you sign up, you will be asked to create a password. You are solely responsible for all activity that occurs under your account, including any activity by unauthorized users. To use the Website you must have access to the Internet and may be required to download a ASTs mobile application to use some or all of ASTs features. You are solely responsible for providing your own access (e.g., computer, mobile device, Internet connection, etc.) to the Website and Services.

2.9 Eligibility Criteria. The availability of all or part of our Website and/or Services may be limited based on demographic, age, or other criteria as we may establish from time to time. You understand and agree we may disallow you from subscribing to ASTs or may terminate your subscription at any time based on these criteria. For example, you must be 18 years of age or older to use this Website and/or Services and/or to purchase a ASTs subscription. You further understand that the Website and/or Services may not be available in every geography.

2.10 Subscribing Organizations. If you are using or opening an account on behalf of a company, entity, or organization (a “Subscribing Organization”), then you represent and warrant that you are an authorized representative of that Subscribing Organization with the authority to bind such organization to these Terms; and agree to be bound by these Terms on behalf of such Subscribing Organization.

3. Fees, Billing, Cancellation.

3.1 Recurring Billing.

By initiating your ASTs subscription, you authorize us to charge you for your initial subscription period and a recurring monthly subscription fee at the then current rate. Increases in the current rate will be notified to you by e-mail or other notice (such as when you log into your account). You acknowledge that the amount billed each month may vary for reasons that may include differing amounts due to promotional offers and/or changing or adding a plan, and you authorize us to charge your Payment Method for such varying amounts, which may be billed monthly in one or more charges. You also authorize us to charge you any other fees you may incur in connection with your use of the Website, such as any applicable sign-up fee, taxes or cancellation or late fees, as further explained below. Note that even if you do not use the subscription or access the Website and/or Services, you will be responsible for subscription fees until you cancel your subscription, or it is otherwise terminated.

3.2 Subscription Cycle.

When you sign up and purchase your ASTs membership, your first Subscription Cycle will be billed immediately. If you enable membership auto-renews,we will continue to take place on the auto-renew date. Payment will be taken on the effective date of your auto-renew (a “Renewal Date”), provided that, if we are unable for any reason to take payment on a Renewal Date, we will take payment as soon as practically possible thereafter.

3.3 Listing Claim, Verify and Featured

When Vendors(Individuals or/and Organizational) and Vendors (Individuals or/and Organizational) try to Claim ,Verify and Featured listings, the fees and plans will show on the Website. Once payment was made, the Listings’ contents need to be approved then published. The Service time will take effects when the listing is published.

We require Vendors(Individuals or/and Organizational) and Vendors (Individuals or/and Organizational) to ensure that all information provided by them for display on their page of the Website is accurate, complete and not misleading in any way but we cannot verify the information which they provide to us. It will be each Vendors(Individuals or/and Organizational) and Vendors (Individuals or/and Organizational) responsibility to ensure that all of its Products/Services listed on the Website are available and accurately described.

If you are a Customer, you have legal rights in relation to Products/Services that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards Office. Nothing in These Terms of Use will affect these legal rights.

It is your (or the person receiving the Products/Services) sole responsibility to communicate in advance any medical or health-related conditions and/or special needs to the Vendors(Individuals or/and Organizational) and Vendors (Individuals or/and Organizational) that might affect or be affected by any Products/Services (for example without limitation, allergy information and health issues). If you (or the relevant recipient of the Products/Services) fail to disclose any such information to the applicable Vendors(Individuals or/and Organizational) and Vendors (Individuals or/and Organizational), neither We nor the relevant Vendors(Individuals or/and Organizational) and Vendors (Individuals or/and Organizational) shall be liable to you (or the Products/Services recipient) for any injury, loss or damages resulting from the Products/Services that could reasonably have been avoided if you (or the Products/Services recipient) had disclosed that information prior to receiving the Products/ Services.

3.4Price Changes. We reserve the right to adjust pricing at any time. Unless we expressly communicate otherwise, any price changes to your subscription will take effect on your next billing cycle upon notice communicated through a posting on the ASTs Website or mobile applicable or such other means as we may deem appropriate from time to time, such as email. If you do not cancel your subscription, you will be deemed to have accepted these new fees.

3.5 Payment Methods. You may edit your Payment Method information by logging onto our Website or mobile app and editing it in your account settings. If a payment is not successfully settled, due to expiration, insufficient funds or otherwise, you nonetheless will remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method or any other payment method you have provided, as it may be updated, including in the event you attempt to create a new account, reactivate the unsettled account or sign up for a new account. This may result in a change to your payment billing dates. If we cannot charge your account, we reserve the right, but are not obligated, to terminate your access to our Website or any portion thereof.

3.6 Other Fees. You are responsible for paying applicable fees if you do not cancel a Service you had reserved with appropriate notice or do not attend your scheduled Service. For our current cancellation and missed Service rules, including the applicable fees , you could read below Clause 3.7 and 3.8 .We reserve the right to change the policy regarding when we charge fees, to introduce additional fees (such as a sign-up fee) and to change the amount of any such fees at any time.

3.7 Reservation and Cancellation of Service. As a ASTs User you must reserve and cancel your ASTs Services only through the Website. It is a breach of these Terms if you reserve or cancel a service directly with Vendors(Individuals or/and Organizational) and Vendors (Individuals or/and Organizational), including through any online or mobile account you have with Vendors(Individuals or/and Organizational) and Vendors (Individuals or/and Organizational), independent of ASTs. If you reserve or cancel directly with such , we reserve the right to charge you the full amount that the Vendors(Individuals or/and Organizational) and Vendors (Individuals or/and Organizational) charges for such service and/or any applicable cancellation fees, and/or to terminate your subscription.

3.7.1 Individual Reservations

Late Cancel: In-person reservations can be cancelled up to 24 hours prior to start time and you emailed us and Contact Vendors / Parterners, this will be free of charge, and the credits you used to book the reservation will be returned to your account. If a cancellation takes place within 24 hours of start time, full payment for this reservation will not be refund. From time to time we may review and/or update these fees. The latest fee will be noted in these Terms of Use.

3.7.2 Missed Reservation:

If you miss an individual reservation full payment for this reservation will not be refund. . From time to time we may review or update these fees. The applicable fee will be noted in these Term of Use.We recommend that you print a copy of these Terms of Use for future reference.

3.7.3 Services Charge for Administration:

As Vendors(Individuals or/and Organizational) and Vendors (Individuals or/and Organizational), we will notice that how much Services Charge for Administration of Reservation (either certain percentage or fix fee of commission from the Reservation payment by Customer(Individuals or/and Organizational) . And if you fail to cancel an Reservation 24 hours ahead and notice both Customers (Individuals or/and Organizational) and us , or You missed a Reservation you need pay Services Charge base on agreed percentage or fix fee of commission from the Reservation payment to us. Otherwise, we may do not allow you to access our Website, Services and Products and remove your exist Listings.

We allow Vendors(Individuals or/and Organizational) and Vendors (Individuals or/and Organizational) withdraw the Income when it is over £100 or allow us offer payment monthly regular base.

The applicable fee will be noted in these Term of Use.We recommend that you print a copy of these Terms of Use for future reference.

3.8 Cancellation, Complaint and Refund-14 Days’ Rule

In addition to your other legal rights, you have the right to cancel, complain and ask for refund via below contact us email. And we try to issue Credit , handle Complaint and offer you Refund within 14 Days.

3.8.1 Cancellation

You can always canceling your subscription of listing 14 days ahead of your next subscription bill Generation. And you should email us and notice of your leaving.And when we make sure you have not any payment arrears, we will terminate subscription in the coming billing day and remove the Services such as Verified or Featured listings. Following any cancellation you will continue to have access to your subscription through the end of your current prepaid Subscription Cycle, unless you receive a refund, in which case your access will be terminated immediately. Note that if you do terminate your subscription, we reserve the right to charge a reactivation fee if you want to return to ASTs in future months or to restrict your access in future months.

You can always Canceling your Reservation 48 hours ahead of your Reservations by emailing us without extra Charge. Please note that no refund or credit note will be given where a cancellation is within 24 hours of Scheduled Bookable Products.

And if your received your products within 14 days but you are not happy and you can contact Vendors(Individuals or/and Organizational) and Vendors (Individuals or/and Organizational) via our message system. And we will withhold the payment for you.

3.8.2 Complaint

You can raise up a complaint to our Vendors(Individuals or/and Organizational) and Vendors (Individuals or/and Organizational) within 24 hours of your received treatments. and letting us know the outcome if you try to upgrade the complaint .

3.8.3 Refund

Generally, our fees (including the monthly fee for your subscriptions and any other fees) are nonrefundable, unless we specifically communicate otherwise at the time of purchase.

However, we will provide a refund in the following circumstances:

3.8.3.1 If your subscription is cancelled prior to the end of a period for which you have incurred a charge, due to your relocation, disability or death; provided, however, in each case we reserve the right to charge a fee to cover the cost of any Services or Products you may have used or received prior to your cancellation and to ask for proof of such changed condition, to the extent permitted by law (such fee charges not to exceed the cost of the subscription itself). WE DO NOT PROVIDE REFUNDS OR MAKE GOODS FOR ANY PRIOR MONTHS INCLUDING FOR UNUSED COUPONS OR SERVICES.

3.8.3.2 Fees Charged by Vendors (Individuals or/and Organizational) and Vendors (Individuals or/and Organizational). In addition to fees we charge for business operating, Vendors(Individuals or/and Organizational) and Vendors (Individuals or/and Organizational) may also charge fees that you will be responsible for directly. For example, Vendors(Individuals or/and Organizational) and Vendors (Individuals or/and Organizational) need rent the facilities at the specified time and location for providing Service. Please read Vendors(Individuals or/and Organizational) and Vendors (Individuals or/and Organizational) listings and their Terms of Use carefully. If you have reasonable ground to ask us refund, we only have limited liability for adminstration fee we charge for this Reservations.

3.8.3.3 Third Party Fees for Using our Website. You are also responsible for all third-party charges and fees associated with connecting to and using the Website and/or Services, including fees such as internet service provider fees, telephone and computer equipment charges, sales tax and any other fees necessary to access the Website and/or Services.

4. PROMOTIONS

4.1 Trials. From time to time we may offer a trial membership that includes access to the ASTs platform during the trial period. The Services, Products and features available during your Trial may differ from those available during subsequent Subscription Cycles. Trials will have the duration and price communicated at the time you sign up. Unless otherwise communicated, a trial begins at the moment of sign up and ends at 11:59pm local time on the last day of the trial. If you cancel your Trial, your cancellation will be processed and your Trial period will end immediately, your credits will expire, and your upcoming reservations will be cancelled, unless we communicate otherwise. Each trial membership automatically will convert to a regular monthly subscription and price unless canceled by 12pm local time on the day before the last day of trial. Customers that cancel and do not convert to a regular subscription may not receive Services after the end of the trial membership period (even if booking occurred before the end of the applicable trial period). Trials, discount offers, and promotions (collectively “Trials”) may be redeemed as described in the specifics of the promotion and may be subject to additional or different terms. Unless we expressly communicate otherwise, Trials are not transferable, may not be combined with other offers or redeemed for cash and are void where prohibited. You understand and agree that unless we expressly communicate otherwise, Trials are available only to new users that have never had a ASTs account before and there is only one Trial permitted per credit card or payment method and it is a violation of these Terms to sign up for a Trial if you have signed up for an account or trial in the past or to have more than one account or trial at the same time. We reserves the right, in its absolute discretion, to determine your eligibility for a Trial. If in our discretion we believe you are not eligible for a Trial, we reserve the right to prevent you from signing up for a Trial or to terminate your promotional subscription. If we terminate your Trials because you have violated these Terms, you understand that you will not be eligible for a refund.

4.2 Coupons. From time to time we may make available Coupons which are only valid for a specific listed period of time and you may not pass those Coupons to the third parties and your use of ASTs Coupons is personal to you. And any Redeemed Coupons cannot be refunded.

4.3 Refer a Friend. From time to time we may make available certain incentives for ASTs users to refer a friend to use ASTs. The benefits will be list on the related page when you try to refer or be referred by a Friend.

4.4 Other Promotions. ASTs may offer additional types of offers and promotions which will be subject to additional terms and conditions that ASTs may provide.The benefits will be list on the related page.

5. Termination or Modification by ASTs

You agree that ASTs, in its sole discretion and for any or no reason at any time, may :

5.1 terminate, cancel, deactivate, disable, delete and/or suspend any account, subscription, any orders placed, your access to or use of the Website, your membership and/or Services (or any part thereof including but not limited to your access to any or all credits or Products or Services) you may have with ASTs or use of the Website and remove and discard all or any part of your account or any content uploaded by you and/or

5.2 discontinue, disable, suspend, modify or alter any aspect, feature or policy of the Website including of your subscription. ASTs may also in its sole discretion and at any time discontinue providing access to the Website, or any part thereof, with or without notice. You agree that any termination of your access to the Website or any account you may have or portion thereof may be effected without prior notice. This includes the right to terminate or modify any subscription prior to the end of any pre-paid or committed period. Upon any termination or otherwise, we may immediately deactivate your account and all related information and/or bar any further access to your account information and the Website. ASTs shall have no liability for, and you shall have no recourse for, any such termination or deactivation, except as set forth in the following sentence. If you are subscriber, then upon any such termination by us without cause, as your sole recourse, we will issue you a refund of the prepaid portion of your subscription applicable to future unused services (less any fees or costs for services already used). If we determine that you have violated these Terms or otherwise engaged in illegal or improper use of your membership, Services and/or the Website, you will not be entitled to any refund and you agree that we will not be responsible to pay any such refund. You agree that ASTs will not be liable to you or any third party for any such termination, You acknowledge that your only right with respect to any dissatisfaction with any modification or discontinuation of service made by us is to cancel or terminate your subscription. If ASTs deletes your account for these reasons, you may not re-register for or use the Website and/or Classes under any other user name, email, payment method or profile. ASTs may block your access to the Website to prevent re-registration.

6. Privacy

Your privacy is important to ASTs. The ASTs Privacy Policy and Cookie Policy are hereby incorporated into these Terms by reference. Please read the Privacy Policy and Cookie Policy carefully for information relating to ASTs’s collection, use, and disclosure of your personal information.

7. Prohibited Conduct

You must not use the Site or the Services to do any of the following which is strictly prohibited:

7.1 Engage in any inappropriate behaviour including but not limited to illicit or sexually suggestive remarks, sexual advances, drug use, excessive drinking and/or other inappropriate behaviour.

7.2 Restrict or inhibit any other user from using and enjoying the Website or Services;

7.3 Infringe the privacy rights, property rights, or other civil rights of any person;

7.4 Harass, abuse, threaten or otherwise infringe or violate the rights of ASTs Staff (including its employees and personnel) or others;

7.5 Harvest, data-mine or otherwise collect information about others, including e-mail addresses, without their consent.

7.6 Use technology or other means to access our computer network, unauthorized content or non-public spaces;

7.7 (Attempt to) introduce viruses or any other harmful code, files or programs that interrupt or otherwise or limit Website’s or Services’ functionality;

7.8 (Attempt to) damage, disable or otherwise impair our servers or networks;

7.9 Engage in or encourage others to engage in criminal or unlawful conduct or breach these Terms including misuse of the Website or Services for unlawful or unauthorized purposes. You agree not to breach these Terms of Use in any way which may result in, among other things, termination or suspension of your access to the Website and Services.

8. “Your Information“

8.1 General. All content submitted to our Website by you (or on your behalf) via your Member account (or other social media account, if applicable), including without limitation, your name, biographical information and all other names, usernames, pseudonyms, text, likenesses, graphics, logos, marks, images, photographs, code, and all other information and material shall be called your “YOUR INFORMATION” for short. . For information on how we use your personal information, please see our Privacy Policy.

You agree to submit “YOUR INFORMATION” to the Website in accordance with the following rules (in particular, the Legal Standards and the Community Guidelines, as those terms are defined below). Please use caution and common sense when submitting “YOUR INFORMATION” to the Website.

Publication of your “YOUR INFORMATION” will be at our sole discretion and we are entitled to make additions or deletions to your “YOUR INFORMATION” prior to publication, after publication or to refuse publication.

Please note, any “YOUR INFORMATION” you submit to our Website will be considered non-confidential and non-proprietary.

8.2 Reviews. You understand and agree that Reviews may be made public without any additional notice to or consent by you and you should assume that any person (whether or not a user of ASTs’ Platform), including any Venue, may read or have access to your Reviews. ASTs is not responsible for the use or disclosure of any information that you disclose in connection with Reviews, including any personal information. Reviews are displayed for information purposes only and reflect the opinions of the person making the submission. They are not controlled by, and may not reflect the opinion of, ASTs. You understand that all Reviews are the sole responsibility of the person from whom such Review originated. This means that you, and not ASTs, are entirely responsible for all Reviews that you upload, post, e-mail, transmit, or otherwise make available through the Website.

8.3 Feedback. If you provide ASTs with any comments, bug reports, feedback, or modifications proposed or suggested by you to the Website (“Feedback”), ASTs shall have the right to use such Feedback at its discretion, including, but not limited to the incorporation of such suggested changes into the Website. You hereby grant ASTs a perpetual, irrevocable, nonexclusive license under all rights necessary to incorporate and use your Feedback for any purpose without notice to, consent by or compensation to you or any third party.

8.4 Rights, permissions

8.4.1 You hereby grant to us and any of our group companies and affiliates a non-exclusive, perpetual, irrevocable, transferable, royalty-free licence (including full rights to sub-license) to use, reproduce and publish your “YOUR INFORMATION” (including, without limitation, the right to adapt, alter, amend or change your “YOUR INFORMATION”) in any media or format (whether known now or invented in the future) throughout the world without restriction.

8.4.2You warrant, represent and undertake to us that all “YOUR INFORMATION” you submit is your own work or that you have obtained all necessary rights and permissions of the relevant owner of the work and that you have all relevant rights in your “YOUR INFORMATION” to enable you to grant the rights and permissions in this clause.

8.4.3 Where your “YOUR INFORMATION” contains images of people or names or identifies individuals, you warrant, represent and undertake to us as follows:

8.4.3.1 that all featured or identified individuals that are over the age of 18 and have expressly consented to their appearance in the “YOUR INFORMATION” and to you submitting the “YOUR INFORMATION” to our Website, and where featured or identified individuals are under the age of 18, that you either: are the parent or legal guardian or such featured or identified individuals, or have obtained the express consent from a parent or legal guardian of such featured or identified individuals to their appearance in the “YOUR INFORMATION” and to you submitting the “YOUR INFORMATION” to our Website.

8.4.3.2 You hereby unconditionally and irrevocably waive and agree not to assert (or procure the same from any third party where applicable) any and all moral rights and any other similar rights and all right of publicity and privacy in any country in the world in connection with your “YOUR INFORMATION”, to the maximum extent permissible by law.

8.4.4 Content standards – legal standards

8.4.4.1 You warrant, represent and undertake to us that your “YOUR INFORMATION” (including its use, publication and/or exploitation by us) shall not:

infringe the copyrights or database rights, trademarks, rights of privacy, publicity or other intellectual property or other rights of any other person or entity; and/or
contain any material which is defamatory of any person; and/or
contain misleading or deceptive statements or omissions or misrepresentation as to your identity (for example, by impersonating another person) or your affiliation with any person or entity; and/or
breach any legal or fiduciary duty owed to a third party, such as a contractual duty or a duty of confidence; and/or
advocate, promote, or assist discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; and/or
contain any malicious code, such as viruses, worms, Trojan horses or other potentially harmful programmes, codes or material; and/or
violate any other applicable law, statute, ordinance, rule or regulation,
(together, or individually the “Legal Standards”).

8.4.4.2 If your “YOUR INFORMATION” contains any material that is not owned by or licensed to you and/or which is subject to third party rights, you are responsible for obtaining, prior to submission of your “YOUR INFORMATION”, all releases, consents and/or licenses necessary to permit use and exploitation of your “YOUR INFORMATION” by us without additional compensation.

8.4.5 Content standards – community guidelines

You warrant, represent and undertake to us that your “YOUR INFORMATION”:

8.4.5.1 is accurate, where it states facts; and/or

8.4.5.2 is genuinely held, where it states opinions (for example, in product or services reviews).

8.4.5.3 You further warrant, represent and undertake to us that your “YOUR INFORMATION” (including its use, publication and/or exploitation by us) shall not contain any material which:

is obscene, hateful, inflammatory, offensive or in any other way falls below commonly accepted standards of taste and decency in the UK; and/or
is reasonably likely to harass, upset, embarrass or alarm a person (including, by way of example only, so called “trolling” or cyber-bullying); and/or
is threatening, abusive or invades another’s privacy, or causes annoyance, inconvenience or anxiety; and/or
is sexually explicit; and/or
advocates, promotes, assists or depicts violence; and/or
advocates, promotes or assists any illegal activity or unlawful act or omission; and/or
could be deemed to be unsolicited or unauthorised advertising, promotional material, junk mail, or spam (including without limitation chain letters, pyramid schemes or other forms of solicitation or advertisements, commercial or otherwise); and/or
gives the impression that it emanates from Website or is endorsed or connected with us, if this is not the case,
(together, or individually the “Community Guidelines”).

8.4.6 Consequences of breach

If you do not comply with our Legal Standards and/or our Community Guidelines when submitting “YOUR INFORMATION” to our Website, we reserve the right in our sole discretion to suspend you from using the Website without notice to you and/or to edit or remove (in whole or part) any of your “YOUR INFORMATION” from our Website on a temporary or permanent basis.

if you or “YOUR INFORMATION” does not comply with our Legal Standards and/or Community Guidelines, and as a result of this, we suffer any loss or damage; you will be liable to us and hereby agree to indemnify us for any such loss or damage.

We also reserve the right:

to pass on any “YOUR INFORMATION” that gives us concern to the relevant authorities; and
to disclose your identity to any third party (or their professional advisor) who claims that any of your “YOUR INFORMATION” constitutes a violation of their intellectual property rights, or of their right to privacy.

9. Ownership; Proprietary Rights

The ASTs Website and mobile applications are owned and operated by the ASTs group of companies. The content, recordings, visual interfaces, graphics, design, compilation, information, computer code, products, software (including any downloadable software), services, and all other elements of the Website provided by ASTs (“Materials”) are protected by local copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws. Except for “YOUR INFORMATION” ,all Materials contained on the Website are the copyrighted property of ASTs or its subsidiaries or affiliated companies and/or third-party licensors whether registered or unregistered and may not be used in connection with any product or service or in any manner that is likely to cause confusion as to our endorsement, affiliation or sponsorship of any person, product or service.. All trademarks, service marks, and trade names used by us on the Website are proprietary to ASTs or its affiliates and/or third-party licensors. Except as expressly authorized by ASTs, you agree not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of the Materials and may only access the Materials for your personal, non-commercial use. In the event that Materials are downloaded to your computer or mobile phone, you do not obtain any ownership interest in such Materials. All rights not expressly granted in this Agreement are reserved.

10. Third-party Websites,Links,Products, Pages and Services

Our Websites may contain Third-party Websites,Links,Products, Pages and Services. These Terms of Use does not apply to those other websites and we do not accept liability for the content of any other website. Please check the third-part website Websites, Products ,Pages and Services before submitting any personal information to it.

ASTs does not endorse any such Linked Websites or the information, material, products, or services contained on other linked Websites or accessible through other Linked Websites. Furthermore, ASTs makes no express or implied warranties with regard to the information, material, products, or services that are contained on or accessible through linked Websites. ACCESS AND USE OF LINKED WebsiteS, INCLUDING THE INFORMATION, MATERIAL, PRODUCTS, AND SERVICES ON LINKED WebsiteS OR AVAILABLE THROUGH LINKED WebsiteS, IS SOLELY AT YOUR OWN RISK.

Sometimes promotional plans are offered in conjunction with the provision of third party products and services. We are not responsible for the products and services provided by such third parties, and use of such products and services is at your own risk.

Your correspondence or business dealings with, or participation in promotions of, third parties found on or through the Website are solely between you and such third party. YOU AGREE THAT ASTs WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY SORT INCURRED AS THE RESULT OF ANY SUCH DEALINGS OR AS THE RESULT OF THE PRESENCE OF SUCH THIRD PARTY ON THE Website.

11. DISCLAIMERS

ASTS AND ANY OTHER PRODUCTS AND SERVICES MADE AVAILABLE VIA THE WEBSITE ARE PROVIDED BY THIRD PARTIES (AND THE DESCRIPTIONS OF THE FOREGOING POSTED ON THE WEBSITE ARE PROVIDED BY SUCH THIRD PARTIES), NOT ASTS. YOU AGREE THAT YOUR USE OF THE WEBSITE AND ATTENDANCE AT, PARTICIPATION IN, PURCHASE AND/OR USE OF ANY CLASSES IS SOLELY AT YOUR OWN RISK. WE DO NOT ASSUME ANY LIABILITY OR MAKE ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ARISING OUT OF, IN CONNECTION WITH OR WITH RESPECT TO THE WEBSITE AND/OR CLASSES.

IN NO EVENT SHALL ASTS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISES OUT OF OR IS ANY WAY CONNECTED WITH A USER’S ATTENDANCE, USE OF OR PARTICIPATION IN A SERVICE, OR PRODUCT, OR THE PERFORMANCE OR NON-PERFORMANCE OF ANY THIRD PARTY. ASTS IS NOT OTHERWISE CONNECTED TO, NOR IS AN AGENT OF ANY THIRD PARTY WITH WHICH A USER HAS MADE A RESERVATION. WITHOUT LIMITING ANYTHING HEREIN, ASTS DISCLAIMS ALL WARRANTIES, WHETHER STATUTORY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, RELATED TO ANY SERVICES, PRODUCTS, OR OTHER SERVICES OFFERED BY VENDORS ( INDIVIDUALS OR/AND ORGNISATIONS) OR/AND Vendors ( INDIVIDUALS OR/AND ORGNISATIONS).

UNLESS OTHERWISE EXPRESSLY STATED BY ASTS, ALL ASPECTS OF OR CONTENT OR FEATURES MADE AVAILABLE THROUGH THE WEBSITE AND/OR LISTINGS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, ASTS, ITS SUPPLIERS AND Vendors DISCLAIM ALL WARRANTIES, STATUTORY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS.

UNLESS OTHERWISE EXPRESSLY STATED BY ASTS, ASTS, ITS SUPPLIERS AND Vendors DO NOT WARRANT OR MAKE ANY REPRESENTATIONS

THAT THE WEBSITE, SERVICES AND /OR PRODUCTS ARE SUTIABLE FOR YOU OR WILL MEET YOUR PERSONAL NEEDS;AND /OR

REGARDING THE ADEQUACY OR SAFETY OF ANY SERVICES OR RECOMMENDATION;AND /OR

THAT THE WEBSITE, SERVICES AND /OR PRODUCTS, OR ANY ASPECT THEREOF, WILL BE AVAILABLE OR PERMITTED IN YOUR JURISDICTION;AND /OR

THAT THE WEBSITE, SERVICES AND /OR PRODUCTS, OR ANY ASPECT THEREOF, WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE AND ANY DOWNLOADABLE SOFTWARE, CONTENT, SERVICES, OR APPLICATIONS MADE AVAILABLE IN CONJUNCTION WITH OR THROUGH THE WEBSITE OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;AND /OR

REGARDING THE USE OF THE WEBSITE AND ANY DOWNLOADABLE SOFTWARE, CONTENT, SERVICES, OR APPLICATIONS MADE AVAILABLE IN CONJUNCTION WITH OR THROUGH THE WEBSITE IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU UNDERSTAND AND AGREE ANY MATERIAL OR DATA THAT YOU DOWNLOAD OR OTHERWISE OBTAIN THROUGH THE USE OF THE WEBSITE IS AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY INJURY, LOSS OR DAMAGES, INCLUDING DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL OR DATA.

12. Waiver

YOU UNDERSTAND THAT ASTs SHALL NOT BE RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USERS(INCLUDE CUSTOMERS,VENDORS AND Vendors WHETHER THEY ARE INDIVIDUALS OR ORGNISATIONAL) OF THE WEBSITE OR SERVICES OR PRODUCTS.

YOU UNDERSTAND THAT ASTs SHALL NOT BE LIABLE FOR ANY CLAIM, INJURY ,DAMAGE,LOST OR STOLEN ARISING IN CONNECTION WITH YOUR USE OF THE WEBSITE OR SERVICES.

YOU UNDERSTAND THAT ASTs SHALL NOT BE LIABLE FOR ANY ERRORS IN OR FAILURE TO PROVIDE SERVICES AND PRODUCTS DUE TO YOUR ERROR OR FAILURE TO PROVIDE ACCURATE AND COMPLETE INFORMATION.

WE DO OUR THE BEST TO KEEP DISRUPTIONS TO A MINIMUM , HOWEVER WE MAY TEMPORARILY SUSPEND THE WEBSITE AND SERVICES FROM TIME TO TIME. THIS MAY BE DUE TO MAINTENANCE, OTHER ADMINSTRATIVE PURPOSES OR CIRCUMSTANCES WHICH ARE BEYOND OUR CONTROL INCLUDING BUT NOT LIMITED TO ACTS OF GOD,NATURAL DISASTERS,POWER FAILURE,FAILURE OF ANY TELECOMMUNICATIONS OR OTHER DATA TRANSMISSION SYSTEM. WE SHALL NOT BE LIABLE IN THESE CIRCUMSTANCES.

USE OF THIS SITE AND SERVICES IS ON AN “AS-IS” AND “AS AVAILABLE” BASIS. IN NO EVENT SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, LOSS OF DATA, LOST REVENUES, LOSS OF GOODWILL, LOSS OF ANTICIPATED SAVING OR PROFITS, OR ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE OR SERVICES, OR WITH THE DELAY OR INABILITY TO USE THE SITE OR SERVICES, OR WITH THE PROVISION OF OR FAILURE TO PROVIDE THE SITE OR SERVICES.

YOU ALSO UNDERSTAND AND AGREE THAT THE WEBSITE OFFERS HEALTH AND RELATED INFORMATION THAT IS DESIGNED FOR INFORMATIONAL, EDUCATIONAL AND ENTERTAINMENT PURPOSES ONLY. NOTHING STATED OR POSTED ON OR OTHERWISE AVAILABLE THROUGH ANY ASPECT OF THE WEBSITE AND/OR A SERVICES ARE INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICAL, PROFESSIONAL OR COUNSELING CARE. YOU SHOULD NOT RELY ON ANY INFORMATION ON OR THROUGH THE WEBSITE. IF YOU HAVE ANY CONCERNS OR QUESTIONS ABOUT YOUR HEALTH CONDITION, YOU SHOULD ALWAYS CONSULT YOUR HEALTH-CARE PROFESSIONAL. DO NOT EVER DISREGARD, AVOID OR DELAY OBTAINING MEDICAL OR HEALTH RELATED ADVICE FROM YOUR HEALTH-CARE PROFESSIONAL BECAUSE OF SOMETHING YOU MAY HAVE READ OR HEARD ON OR THROUGH THE WEBSITE AND/OR VENDORS (INDIVIDUALS OR/AND ORGANIZATIONAL) OR/AND Vendors (INDIVIDUALS OR/AND ORGANIZATIONAL)

THE USE OF ANY OF THE CONTENT, RECOMMENDATIONS AND INFORMATION PROVIDED ON OR THROUGH ASTs IS SOLELY AT YOUR OWN RISK.

THE WEBSITE IS CONTINUALLY UNDER DEVELOPMENT AND ASTs MAKES NO WARRANTY OF ANY KIND, IMPLIED OR EXPRESS, AS TO ITS ACCURACY, COMPLETENESS OR APPROPRIATENESS FOR ANY PURPOSE. IN THAT REGARD, DEVELOPMENTS IN RESEARCH MAY IMPACT THE FITNESS OR RELATED ADVICE THAT APPEARS ON OR IN CONNECTION WITH THE WEBSITE. NO ASSURANCE CAN BE GIVEN THAT THE ADVICE OR RECOMMENDATIONS CONTAINED IN OR THROUGH THE WEBSITE AND/OR SERVICES WILL ALWAYS INCLUDE THE MOST RECENT FINDINGS OR DEVELOPMENTS WITH RESPECT TO THE PARTICULAR MATERIAL.

THEREFORE, TO THE FULLEST EXTENT PERMITTED BY LAW, YOU RELEASE, ASTs, ITS PARENT, SUBSIDIARIES OR AFFILIATED ENTITIES, AND EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, CONSULTANTS, CONTRACT EMPLOYEES, REPRESENTATIVES AND AGENTS, AND EACH OF THEIR RESPECTIVE SUCCESSORS AND ASSIGNS, FROM ANY AND ALL RESPONSIBILITY, CLAIMS, ACTIONS, SUITS, PROCEDURES, COSTS, EXPENSES, DAMAGES AND LIABILITIES ARISING OUT OF OR IN ANY WAY RELATED TO YOUR PARTICIPATION IN OR USE OF THE WEBSITE AND/OR ATTENDANCE AT, PARTICIPATION IN, PURCHASE OF AND/OR USE OF ANY CLASS) INCLUDING BUT NOT LIMITED TO WITH RESPECT TO BODILY INJURY, PHYSICAL HARM, LOSS, ILLNESS, DEATH OR PROPERTY DAMAGE.

13. Limitation of Liability

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, WILL ASTs OR ITS AFFILIATES, CONTRACTORS, EMPLOYEES, AGENTS, OR THIRD-PARTY Vendors OR SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING FROM OR RELATED TO THE USE OF THE WEBSITE, INCLUDING THOSE THAT RESULT FROM THE USE OR THE INABILITY TO USE THE MATERIALS ON THE WEBSITE, OR ANY OTHER INTERACTIONS WITH ASTs, EVEN IF ASTs OR A ASTs AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN SUCH CASES, ASTs’S LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

NOTHING IN THESE TERMS (INCLUDING BUT NOT LIMITED TO THE “DISCLAIMERS” ABOVE AND LIMITATIONS OF LIABILITY BELOW) IS INTENDED TO EXCLUDE OR LIMIT ANY LIABILITY THAT WE MAY HAVE TO YOU BY OPERATION OF APPLICABLE LAW. THIS INCLUDES LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM OUR NEGLIGENCE, OR OUR FRAUD OR FRAUDULENT MISREPRESENTATION. IT IS ACKNOWLEDGED HOWEVER, THAT WE ACCEPT NO LIABILITY FOR THE NEGLIGENCE OF THIRD PARTIES, INCLUDING ANY STUDIO WHERE YOU MAY REDEEM ELIGIBLE CLASSES. ADVICE ABOUT YOUR LEGAL RIGHTS IS AVAILABLE FROM YOUR LOCAL CITIZENS’ ADVICE BUREAU OR TRADING STANDARDS OFFICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY SHALL BE LIMITED TO THE AMOUNT OF FEES PAID BY YOU FOR A PARTICULAR SERVICE REQUESTED.

14. Vendors(Individuals or/and Organizational) and Vendors (Individuals or/and Organizational) Waivers and Terms

Customers taking Services and Products are deemed to agree to the liability waivers and terms of related Vendors(Individuals or/and Organizational) and Vendors (Individuals or/and Organizational). Your if you do not comply with these Terms or the policies of the related Vendors(Individuals or/and Organizational) and Vendors (Individuals or/and Organizational) or as otherwise determined by a related Vendors(Individuals or/and Organizational) and Vendors (Individuals or/and Organizational). If you have questions about a related Vendors’(Individuals or/and Organizational) and Vendors’ (Individuals or/and Organizational) waiver or other terms, please see the applicable related Vendors’(Individuals or/and Organizational) and Vendors’ (Individuals or/and Organizational) Website or contact the related Vendors(Individuals or/and Organizational) and Vendors (Individuals or/and Organizational) directly.

15. Dispute Resolution

Generally, if a dispute arises between ASTs and you, our goal is to provide you with a neutral and cost effective means of resolving the dispute within 14 days. Accordingly, you and ASTs agree that the parties will resolve any claim or controversy at law or equity that arises out of this Agreement or the Website (a “Claim”) in accordance with one of the subsections below or as you and we otherwise agree in writing. Before resorting to these alternatives, we strongly encourage you to first contact us directly to seek a resolution. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.

IF ANY INCIDENT OR INJURY ALLEGATION(S) AFTER RECEIVING SERVICE FROM OUR“VENDORS”( INDIVIDUALS OR/AND ORGANIZATIONAL) OR “Vendors” (INDIVIDUALS OR/AND ORGANIZATIONAL)YOU SHOULD ALWAYS CONSULT WITH YOUR OWN GP AND GET A REPORT OR PICTURES BEFORE COMPLAIN TO US WITHIN 24 HOURS. FOLLOWING RECEIPT OF A COMPLAINT FOR MEDICAL NEGLIGENT OR INJURY WE WILL CONTACT THE “VENDORS”( INDIVIDUALS OR/AND ORGANIZATIONAL) OR “Vendors” (INDIVIDUALS OR/AND ORGANIZATIONAL) TO TRY AND RESOLVE THE ISSUE ON YOUR BEHALF AND OUR WITHIN 14 DAYS. OUR RESPONSIBILITY IS (IF ANY ) LIMITED TO FULL REFUNDS SINCE WE ARE NOT PROVING ANY SERVICES.

16. Miscellaneous

1. Choice of Law; Forum. These Terms shall be governed in all respects by the laws of England and Wales, without regard to conflict of law provisions. You agree that any claim or dispute you may have against ASTs must be resolved by a court located in the United Kingdom, except as otherwise agreed by the parties. You agree to submit to the personal jurisdiction of the courts located within the UK for the purpose of litigating all such claims or disputes.

2. Assignment. We may assign our rights and obligations under these Terms. The Terms will inure to the benefit of our successors, assigns and licensees.

3.Severability. If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provisions.

4. Headings. The heading references herein are for convenience purposes only, do not constitute a part of these Terms, and will not be deemed to limit or affect any of the provisions hereof.

5. Entire Agreement. This (including the documents referred to herein), as each may be amended as set forth herein, is the entire agreement between you and ASTs relating to the subject matter herein.

6. Disclosures. ASTs controller is Uni-balance Chinese Health Care Ltd in 90 Caledonian Road,London N1 9DN.

7. Waiver. A provision of these Terms may be waived only by a written instrument executed by the party entitled to the benefit of such provision. The failure of any party at any time to require performance of any provision of these Terms will in no manner affect such party’s right at a later time to enforce the same. A waiver of any breach of any provision of these Terms will not be construed as a continuing waiver of other breaches of the same or other provisions of these Terms. Further, in the event we choose to grant an exception to these Terms, any such exception is in our sole discretion and does not entitle you or anyone else to any exceptions in the future for similar circumstances.

h) Notices. Notices will be sent to you at the email address that you provided to ASTs during the registration process. Notices may be sent to us here. Notice will be deemed given 24 hours after email is sent, unless the sender receives an automatic, electronic notification that such notice was not successfully received. Without prejudice to the foregoing, we may serve you legal notice by post to the address provided during the registration process. In such case, notice will be deemed given three days after the date of posting.

Contacting us

If you have any questions, concerns, or complaints regarding These Terms of Use or the , we encourage you to contact us using the details below:

Email: services@simplytreatments.org

Please note: our customer support hours are: Weekdays Monday to Friday and 10am-7pm (London time) .