FAQ

How to contact you for support?

You can contact us via services@simply-treatments.com or via our WhatsApp business account. You also can contact Vendor or Customer via message or phone call.

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FAQ

Can I get refund ?

Any booking cannot get refund if the cancellation is within 24 hours. If the booking is over 24 hours you can get reschedule or credit note as refund.

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FAQ

How to Make bookings?

Click the list to book service and wait for Vendor confirm then make payment. OR Post a request and wait for local Vendor’s offer then make payment.

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FAQ

What are ASTs Memberships and the their benefits?

ASTs Memberships include ASTs Vendor Memberships and ASTs User Memberships.  ASTs Vendor Memberships need have level 3 certificate (European qualification framework) to be qualified full memberships which can be registered as ASTs Full Memberships and have exemption status of special treatments licenses in most London council. ASTs User Memberships means loyalty customers who paid for […]

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FAQ

How to register as a vendor?

Step 1: click menu vendor account Step 2: If have no account click register , input email and password ,waiting for verification email in the email address you used ( you can check both inbox mail or junk mail). You need click link to verify your email address then you can login to complete profile […]

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FAQ

Who can register as a vendor

The vendor should have qualification, register with professional body , have professional indemnity insurance, Continuous Professional Development records and could legally practice and paying income tax in his/her practice country.

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